The Business of Learning

The emphasis on making organizational learning an integral part of the organization, focusing on impacting key business metrics and how to measure and communicate effectively.





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  • AI Chatbot Use Cases for L&D

    AI Chatbot Use Cases for L&D

    AI has introduced the world to chatbots that are exponentially more capable than before. The world at large has been introduced to general-use chatbots like ChatGPT and Gemini but L&D teams are also discovering the power of highly specialized chatbots. Specialized chatbots can do anything from help onboard new hires, reinforce training programs, perform help […]

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  • Transforming Strategy: Leveraging AI for Smarter Decision-Making

    Transforming Strategy: Leveraging AI for Smarter Decision-Making

    Designed for those with a foundational understanding of AI, this session goes beyond basic applications, empowering you to make more informed, data-driven decisions that align with your organization’s strategic goals. Guided by a structured framework, attendees will learn to integrate AI tools seamlessly into their planning and problem-solving processes.  Elevate your decision-making and drive transformative […]

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  • AI in Learning: Legal Considerations and Intellectual Property Challenges

    AI in Learning: Legal Considerations and Intellectual Property Challenges

    This session provides a brief but focused exploration from an Instructional Designer and Content Developer’s perspective of the potential legal considerations and intellectual property (IP) challenges surrounding the integration of artificial intelligence (AI) in learning development and delivery. Participants will delve into some of the questions we should all be asking ourselves and our organizations […]

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  • David Kelly’s Curated Content for 10/21/2024

    David Kelly’s Curated Content for 10/21/2024

    This week’s curation covers practical AI applications in learning analytics and content generation with xAPI, inclusive design benefits for nonbinary learners, how NotebookLM enhances instructional design workflows, the value of learning from mistakes for better decision-making, and why aligning employee development with business goals fosters engagement and success.

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  • The Untold Secret for Revenue Growth: Is Your Team Ready?

    The Untold Secret for Revenue Growth: Is Your Team Ready?

    Revenue growth involves everyone, not just sales. From marketing to customer support, every team plays a part. Sales enablement is as much L&D as it is sales, all work together to ensure there is alignment for growth.

  • You Can’t Do It All: The Importance of Saying “No”

    You Can’t Do It All: The Importance of Saying “No”

    Saying “no” can be the best answer to some questions,but it’s not always easy. Telling someone “no” can be awkward. However,saying “no” is a necessary skill. It allows us to focus our time onwhat really matters. Join Mimi Phung as she discusses thepsychological and societal barriers that make it difficult to say no andexplores practical […]

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  • Elevating Instructional Design Excellence: A Case Study in Implementing a Center of Excellence Model

    Elevating Instructional Design Excellence: A Case Study in Implementing a Center of Excellence Model

    In today’s dynamic learning landscape, organizationsrequire a cohesive, strategic approach to instructional design to ensureconsistent, high-quality learning experiences. In this compelling session,we’ll share a case study on how a large healthcare system implemented a Centerof Excellence (COE) model for instructional design, detailing both oursuccesses and challenges along the way.

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  • The Role of Enablement as an Agent of Change

    The Role of Enablement as an Agent of Change

    Understanding how enablement is a change function that can increase organizational effectiveness is essential for learning leaders.

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  • 5-Step Change Management Process for Integrating a New or Acquired Learning Management System

    5-Step Change Management Process for Integrating a New or Acquired Learning Management System

    As learning leaders, many of us have faced the challenge ofintegrating a new or acquired Learning Management System (LMS) into ourorganizations. This session offers foresight and best practices to ensure asmooth transition, empowering you to lead your team through this transformativeprocess. In addition to a copy of the slides, the QA and chat are included. […]

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  • Selecting an In-Person Training Facilitator: Tips for Choosing the Best

    Selecting an In-Person Training Facilitator: Tips for Choosing the Best

    You’ve been tasked with creating a memorable,action-oriented program for an in-person training, management developmentseries, or department retreat. Where to start? Join our interactive webinar to explore thebenefits of hiring an external trainer. We’ll guide you through selecting a”super facilitator”—someone who brings fresh perspectives leadsengaging discussions, and encourages practical application. Discover key traitsto consider and when […]

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